7-day money-back guarantee
After choosing a plan, test the connection with your usual network, device operating system, and destination services. Establishing a route, accessing a webpage, and having permission to use an account are separate checks. If something goes wrong, note the exact message to help identify the source.
To request a refund, log in to the user dashboard, open a support ticket, provide the relevant order details, and clearly state that you're requesting a refund. Include enough information to identify the order, but never send your password, full subscription address, or other account credentials. Check the order amount and status in the dashboard.
Eligibility and full details are governed by the Terms of Service. Keep the original ticket and add any follow-up information there to track replies and progress in one place. This page does not promise a fixed refund processing time; check your order and ticket for updates.
Open a Support Ticket