// CONNECTION RUNBOOK

Import a VPN Subscription and Connect

Get your account and plan ready, then add the subscription to your client. Finally, check the exit region and the service you want to use to confirm traffic is going through the selected route. This guide follows the first-time setup sequence; if you already have a subscription, skip to client import.

  1. // ACCOUNT ACCESS

    Create an Account and Sign In to the Dashboard

    Select “Free Trial” below to open the VPNDZ user dashboard, then enter a username and password on the account creation screen. VPNDZ does not require an email address; you can create an account with just a username and password. Choose a username you’ll recognize, save your password securely, and don’t reuse a password from another service. Submit the form and follow the on-screen instructions to open the dashboard. If prompted to sign in first, use the credentials you just saved.

    Once in the dashboard, check that the account overview shows your account, then review the status of your plan and subscription. Being able to sign in means your account is accessible; it doesn’t mean a plan is active, a subscription is working, or client downloads are available. Confirm your account first, then choose a plan to avoid mistaking an account issue for a connection problem.

    If your username is already taken, choose another one and submit again. If your credentials are rejected, check what you entered, including capitalization and autofill results. Avoid changing your browser, account, and password all at once; otherwise, it’s hard to tell which detail is causing the mismatch. Account recovery options depend on what the dashboard provides. For help, see the support page’s account and subscription guide.

    You’re done with this step when: You can sign in with your saved credentials and see your account overview. Next, choose a plan from the same account. Orders, subscriptions, and support tickets are also managed here.

  2. // BILLING CHOICE

    Choose a Plan and Review Your Order

    Once your account is ready, go to the plans section in the dashboard and decide how you want to use your data. Monthly subscriptions suit regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly on the date your plan starts; it does not reset for all accounts on the same calendar date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Review the order details shown in the dashboard before proceeding.

    For less predictable usage, compare the data packages: ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. Package data stays available until used and never expires; this is a different billing model from a monthly subscription that resets each month. Don’t compare prices alone—check whether data resets monthly and whether you expect to use the service regularly. See all prices and options on the plans and pricing page.

    After choosing a plan, check its name, price, data allowance, and billing method on the order confirmation screen. Pay using the Alipay, WeChat Pay, or USDT option shown on the page. Return to the dashboard after payment and check whether the order status and account overview have updated. If payment shows as complete but the plan hasn’t appeared, first check that you’re signed in to the right account and review your order history. Don’t place and pay for another order just to refresh the status.

    VPNDZ supports unlimited devices and offers a 7-day money-back guarantee. See the Terms of Service for refund details. To resolve an order issue, submit a request through the dashboard’s support ticket system. Include your order details when describing a payment problem, but never share your password or full subscription link.

    You’re done with this step when: The plan shown in your account overview matches your order. Confirming your plan status gives the subscription you’ll add to your client a clear account and data allowance to draw on.

  3. // SUBSCRIPTION HANDOFF

    Get Your Subscription and Client

    Open your account overview and find the subscription section. The dashboard may offer both one-click import and a copy-subscription-link option. If the right client is already installed on your device, try the matching import option. If not, download a client first, then return to copy your subscription link. Clients are provided through the user dashboard. Sign in to access your subscription; download availability depends on the dashboard.

    A subscription link is not a regular webpage. It gives your client access to configuration and route information. Use the dashboard’s copy function to preserve the full link. Don’t edit its parameters or mistake the login page URL for a subscription link. The account identifier in the link is private information, so don’t share it in group chats, public screenshots, or shared documents.

    One-click import depends on your browser being able to open the installed client. If a prompt asks whether to open an app, check that it’s the same app you selected in the dashboard before continuing. If no prompt appears, the subscription may still be fine: copy the link manually and import it in the client’s subscription or configuration section. Don’t keep opening the subscription URL in your browser instead of updating it in the client.

    Before continuing, make sure you know which account the subscription belongs to and have opened a client that can accept it on your device. The next section explains where to import it on each platform. This guide does not provide installation packages or working subscription links. To learn how to tell a subscription link from a webpage URL, check the support page; there’s no need to create another account.

    You’re done with this step when: Your plan is active in the dashboard, the subscription option is available, and the right client is ready on your device. Next, import the subscription in the client—there’s no need to place another order.

  4. // CLIENT CONFIGURATION

    Import Your Subscription by Platform

    The general process is the same: open the client’s configuration section, add the subscription, wait for it to update, then select the profile you just added. A successful import doesn’t mean you’re connected yet. First make sure the route list is visible. Subscription names in the client are usually local labels; choose one you’ll recognize to make future updates and switching easier.

    Windows: Desktop Subscription Client

    Choose the Windows client in the dashboard’s download section, follow its installation instructions, and open it. Use a desktop client that supports subscription profiles, route selection, and system proxy settings. Look for “Subscriptions,” “Configurations,” or “Profiles” in the sidebar or settings. Choose the option to add a profile or import from a link, paste the full subscription link copied from the dashboard, save it, and wait for it to finish loading.

    When loading is complete, select the profile and check that routes appear in the list. If the profile is there but the list is empty, update the subscription first, then check your plan status in the dashboard. Don’t change system network settings yet. When you connect in the next step, enable the system proxy or the relevant tunnel feature as directed by the client. Avoid running multiple proxy apps at the same time.

    macOS: Configuration and Network Permissions

    Get the macOS desktop client from the dashboard. After installing it, open the configuration or subscription management section. Clients that support subscription links typically offer an option such as “Add Remote Configuration” or “Import from URL.” Paste the link and update the subscription, then confirm that the selected profile is from VPNDZ before opening the route list. If you add a profile but don’t select it, the client may keep using an older one.

    The first time you connect, macOS may ask you to allow a VPN configuration or network extension. Follow the system prompt to open the relevant settings, verify the app name, and grant permission, then return to the client. If installation or authorization is interrupted, resolve the current prompt first; don’t add the same subscription repeatedly. For a deeper look at permissions and Apple services, see the Mac VPN buying checklist.

    Android: Importing a Subscription and Background Use

    Choose the Android client in the dashboard’s download section, install it as prompted on your device, and open it. Use a mobile client that supports subscription profiles and system VPN authorization. In the “Configuration,” “Subscription,” or add menu, select the option to import from a link. Paste the subscription, save it, and update the profile. Once the route list appears, select the current profile. If you use one-click import in your browser, check that it opens the app you just installed.

    When you connect, Android will ask you to authorize the VPN connection. Check the app name and allow it. If the connection works but drops when the screen is locked, check battery optimization and background activity settings, and allow the client to run as needed. Settings vary by device. For detailed steps, see the Android VPN setup guide. This page focuses on importing a subscription and making your first connection.

    iOS: VPN Clients That Support Subscriptions

    Check the client instructions in the iOS download section of the user dashboard, then follow them to get a VPN client that supports subscription import from the App Store. Open the app after installing it and look for “Subscription,” “Add Configuration,” or an import-from-URL option. Paste the subscription link from the dashboard and save it. If you already have a compatible app, you can also use the matching one-click import option in the dashboard, then check that the subscription profile appears in the app.

    Once the update completes, select a profile and route in the subscription or routes section, then connect. If the system asks to add a VPN configuration, follow the prompt to authorize it and check the client status. Getting an app from the App Store and activating a VPNDZ plan are separate steps; follow the requirements shown in each interface. Installing an app does not mean you have a service subscription.

    Linux and Other Client Options

    VPNDZ also supports Linux. Get the relevant client and instructions from the user dashboard. First check the subscription format and how to import it, then connect. If you use command-line tools, IDE plugins, or other apps with their own proxy settings, browser access doesn’t mean those programs are using the same route. For further setup help with AI tools and development environments, see the Complete AI Guide. Avoid changing multiple environments during your first import.

    You’re done with this step when: The client has selected the newly imported subscription and displays a route list. You can now choose an exit region, connect, and verify access.

  5. // ROUTE VERIFICATION

    Connect to a Route and Verify It’s Working

    Choose a route based on the service’s regional requirements, rather than relying on the region name alone. VPNDZ covers 110+ countries and offers 170+ routes; check the dashboard for the current selection. AI tools and streaming services may have additional account region, content licensing, or network security requirements. Connecting through a route in a particular region doesn’t guarantee the service will allow access. For guidance on regions and route types, see the global server locations guide.

    Select a route and connect. Confirm that the client shows an active connection and check for any pending system permission prompts. On desktop, make sure the proxy or tunnel feature is enabled as directed by the client. On mobile, check the VPN connection prompt. Keep the same route during testing so you can compare results consistently.

    Open a regular webpage first to confirm that your basic internet connection is working, then visit the service you want to use. If you can reach its sign-in page, test an actual feature, such as loading content or submitting a normal request. A changed connection button alone doesn’t prove the service is accessible. Likewise, a failed sign-in doesn’t necessarily mean the route is disconnected; handle account prompts and network errors separately.

    If regular webpages load but the service still reports an error, note the error message and check the service’s region and account requirements. If a browser can connect but an app can’t, check whether the app has its own proxy settings. If nothing loads, check your plan status, subscription update, system permissions, selected profile, and proxy settings—in that order. Change one thing at a time; don’t switch routes and reinstall the app at once.

    For everyday use, check your data and plan status in the account overview. Update the route list from the subscription update option in your client. VPNDZ does not keep logs, but you’re still responsible for protecting your subscription link, password, and payment records. When reporting an issue, include your device platform, the step where it occurred, and the error message. Never share private account information publicly.

    You’re done with this step when: The client is connected, and you’ve tested both a regular webpage and the features you need on your target service. If you run into a problem, start with the support page’s connection and troubleshooting guide. For help in the dashboard, open the support ticket area. For in-depth setup with AI web apps, APIs, command-line tools, or IDEs, continue to the Complete AI Guide.

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